Four servers, the old provider always said. All remote access ran on a fifth.
- before the shutdown, found in the handover
- 3 days
- to rebuild all remote access
- 4 days
Managed IT and security
Your firm keeps going. Your IT stays ahead.
2nd wind is a specialist IT and security team. We’re the IT department for law firms, financial firms, and engineering and architecture practices: we run your IT, keep it secure and prove it to anyone who asks.
Why 2nd wind
IT lets firms down exactly when it matters.
The night before a filing deadline or a bid. The weekend a provider walks away. The week an insurer, a client or an investor asks for proof. Runners call that moment the wall, and the strength that carries them through it their second wind. Our team in Munich and London is built to be that strength for your firm.
About usWhen others run out of air, we have more to give.
What we do
Everything an IT department does. Run for you.
Most firms with 30 to 150 people don’t need their own IT department. They need one that works. We become yours, in five offerings you book as your firm needs them, with one TechPilot who keeps them together.
- Manage We run your IT and keep developing it. Service desk, devices, Microsoft 365, joiners and leavers, plus project work when you need it.
- Defend We keep it secure. Email filtering, endpoint protection, protected admin accounts, and backups we prove by restoring them.
- Build We carry out your big projects. Office moves, migrations, new sites and provider exits, handed over with documentation.
- Steer We plan with the people who decide. Roadmap, budget, risk and vendor decisions, without hiring a CIO.
- Pioneer We try what’s next. AI and automation in small pilots, and what works becomes an everyday tool.
What makes us different
One number to call. The whole department behind it.
We built 2nd wind as the opposite of what firms usually put up with.
| Usually | With 2nd wind | What you get |
|---|---|---|
| A hotline that reads from a script and passes you on | No first level Every request lands with an engineer who can fix it. | Your people get back to work instead of waiting in a queue. |
| An account manager who forwards your request | Your TechPilot A named senior lead from our team who knows your firm and decides. | One person who answers for your IT, at the table where you decide. |
| Security promised in the contract | Proof, not promises Every device, account and backup documented in one evidence file. | Answers for your insurer, your clients and your auditors on the day they ask. |
| Prices that depend on who’s asking | No surprises One price list for every client, a pilot before you commit, invoices you can read. | IT costs you can plan, and overruns raised before, not after. |
| Five vendors, each pointing at the next | One IT department One team for operations, security, projects, strategy and AI. | We deal with the printer supplier, the internet provider and the software vendor, so you don’t have to. |
Account managers coordinate. TechPilots decide.
Offices in Munich and London. Our Munich team works in German, English, Italian, French and Spanish; London in English and German.
Why 2nd windWho it’s for
Built for firms with 30 to 150 people.
Where confidentiality is personal, and clients, insurers or regulators ask for proof.
Law firms Professional secrecy you can prove. A hardened Microsoft 365 with documented data locations, a reliable beA connection and rules that keep client data out of public AI tools, all on record in one evidence file for clients and insurers. IT for law firms Engineering and architecture Big models, sensitive projects. Fast access to large CAD and BIM files across offices and sites, workstations that keep up, and the security infrastructure and public clients write into their contracts. IT for engineering and architecture Financial firms Due diligence, answered. A DORA contract addendum, data for your register of information, a tested exit plan and evidence for investors’ IT questions. For fund managers, securities firms and wealth managers, and the same standard for family offices. IT for financial firms
We’re a sharp fit for some firms, and honestly not for others. If we’re not, we’ll say so.
See who we serveProof
When it got ugly, we got faster.
An engineering firm’s previous provider handed over seven days before the shutdown: one PDF of 3,000 pages, no usable backups. We built the firm its own new infrastructure, rescued the servers into it and switched over in one night.
50-person construction-engineering firm
Read the case- of engineering work in three weeks
- 173 h
- from receiving access to the old provider’s shutdown
- 9 days
- pages of handover, seven days before the shutdown
- 3,000
- people working on Monday morning
- 50
- Security practices aligned with ISO/IEC 27001.
- We’ve run IT for law firms and fund managers for years, alongside engineering and architecture.
More from the work
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More than 150 test scenarios before our scripts touch a client’s laptop.
Then a dummy VM with the client’s real setup, a pilot group at the client, and only then the whole firm. Every patch goes to the pilot group first, and nothing installs unless its fingerprint or its vendor’s signature checks out.
Start
Talk it through.
30 minutes with a senior engineer. Deadlines and risk, not buzzwords. If we’re not the right fit, we’ll say so.
- No first level
- No surprises
- Pilot before you buy