Why 2nd wind
Five reasons. All of them testable in the first week.
We only claim what you can check in the first week. Here’s what you get, and how you’ll know.
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One accountable lead: your TechPilot
A named senior lead who knows your firm and owns the outcome across all five offerings, with our specialist team behind them. Not an account manager, not a ticket queue.
Meet the role -
No first level. Ever.
Every request lands with an engineer who can fix it. No script, no gatekeeper, no “have you tried turning it off and on again”.
- Senior escalation, not a queue
- Five languages from Munich, English and German from London
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No surprises
One price list for every client. A pilot before you commit. Invoices you can read. And if a month is going to run over its frame, we tell you before, not after.
See the three-month pilot -
Built for the rules you answer to
Professional secrecy for law firms, DORA and investor due diligence for financial firms, large CAD and BIM files for engineering and architecture. We know the rules you answer to, and the evidence each check asks for.
Who we serve -
One IT department, not five vendors
Operations, security, projects, steering and innovation from one team. We deal with the printer supplier, the internet provider and the software vendor, so you don’t have to.
Proof
When it got ugly, we got faster.
A 50-person engineering firm, a provider that withheld access for twelve days and then pulled the plug. 173 hours in three weeks, and everyone was working on Monday.
Read the case- of engineering work in three weeks
- 173 h
- from receiving access to the old provider’s shutdown
- 9 days
- disaster recovery tested before the switch
- 3×
- people working on Monday morning
- 50
What we promise
Only what’s staffed.
Munich and London. From Munich we work in German, English, Italian, French and Spanish; from London in English and German. Senior escalation, not a queue. Anything beyond that, like a planned weekend switchover, we agree with you in writing. New coverage goes on this page the day it’s real.
Start
Talk it through.
30 minutes with a senior engineer. Deadlines and risk, not buzzwords. If we’re not the right fit, we’ll say so.
- No first level
- No surprises
- Pilot before you buy